Why AI Cannot Replace Humans in Real Estate

The biggest challenge in rolling out new technology isn't the technology itself — it's the people and processes around it.

Jody Mulkey, CTO of First American Financial Group, says that instead of taking a top-down approach and replacing the way field workers operate, they chose to learn from them instead.

The innovations were already happening on the ground. The job was just to capture them.

What started as their biggest challenge became their biggest strategic asset.

"We're now able to leverage AI to help us automate those processes for the folks in the field," Jody tells Govindraj Ethiraj on this episode of the nasscom Series.

Watch here: https://www.youtube.com/watch?v=7F1VhWzDjqI

A Core Brand Studio Production | NTLF 2026

AI in real estate is transforming the industry, but the real reason AI fails without humans is trust, judgment, and field experience. See why AI cannot replace humans in real estate and how real estate technology and automation become a strategic advantage. Stay ahead with AI in real estate, business news, and future of work insights.

#AIInRealEstate #RealEstateTechnology #FutureOfWork #BusinessNews #ArtificialIntelligence #TheCore

Join The Core Insider to get access to perks:
https://www.youtube.com/channel/UCzXJw6XkwZulY4nigdtvs4Q/join

Listeners! We await your feedback: https://tinyurl.com/TCR-Listener-Survey

The Core & The Core Report is ad supported & FREE for all readers & listeners. Write in to [email protected] for sponsorships & brand studio requirements.

For more of our coverage check out thecore.in (https://www.thecore.in/)

Support the Core Report (https://tinyurl.com/Support-the-Core-Report)

Join & Interact anonymously on our WhatsApp channel (https://tinyurl.com/The-Core-WhatsApp-Channel)

Subscribe to our Newsletter (https://www.thecore.in/newsletters/thecorenewsletter)

Follow Us on Social Media for More Updates:
Twitter (https://twitter.com/the_core_in)
Instagram (https://www.instagram.com/the.core.in/)
Facebook (https://www.facebook.com/thecore.biz/)
Linkedin (https://www.linkedin.com/company/thecore-in)
Youtube (https://www.youtube.com/@thecore_in)